Customer service: one central contact point.

Uncomplicated. Reliable. Plannable.

Our after-sales-service is fully transparent. With our extensive service portfolio, you can find the solutions that best suits your needs. We have modular service packages that are ready for you. This way, we make it as easy and transparent as possible.

Your lighting solution should serve you for many years to come. Our service portfolio is based on three basic pillars:

01 General Service-Level-Agreement
02 Yearly inspection of your lighting infrastructure  
03 Additionally available service as supplement  

This means for you:

  • Sustainability: our service teams optimize your lighting solution based on local requirements
  • Reliable partner: our experts are here for you – if required also 24 hours on 365 days of the year
  • Plannable costs: extended guarantee and regular maintenance assure a long-lasting usage



With the eCommerce Portal, selected customer groups can easily order online and access digital services, such as availability and price queries.
Go to the portal

Lighting Solution Partners

Greater success due to professional and efficient lighting solutions: Zumtobel provides its partners with information, support and qualifications in dealing with light.
Go to LSP portal

Lighting Competence Program

The Zumtobel partner program for electrical consultants aims at combining their and our competences, thereby exploiting lighting potential and making every-day planning and design work easier.
Go to LCP portal

Lighting Design Program

This Zumtobel partner program has been developed for architects who use light for creative design and want to use first-hand information, support and inspiration for that purpose.
Go to LDP portal
Read more about the programs